Privacy Policy

nformation We Collect

We collect basic information in the following ways:

• Information You Provide: When you fill out a form on our site (such as a contact form or service inquiry), we may collect your name, email address, phone number, and any other information you choose to share.
• Automatically Collected Information: Our website may use cookies or similar technologies to collect non-personal information such as your browser type, pages visited, IP address, and how you interact with our site.

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How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or requests
• Provide services you’ve asked about
• Improve our website and customer experience
• Communicate updates or promotions (if you've opted in)
• We do not sell or rent your personal information to anyone.
• The phone numbers we collect and the consent we received will not be shared with 3rd-party providers.

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How We Share Your Information

We may share your information with trusted third-party services that help us operate our business (like website analytics or contact form tools), but only to the extent necessary. These services are required to keep your information secure and confidential.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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SMS / Text Messaging

By providing your phone number and opting in through our website, you consent to receive text messages from West Walker Freight related to your freight inquiries and our services, including:

• Quote requests and confirmations
• Shipment updates and status notifications
• Scheduling and appointment reminders
• Customer service communications

Message Frequency: Message frequency may vary depending on your interactions with us.

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Message and Data Rates: Message and data rates may apply. Charges depend on your mobile carrier and plan.

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Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final message confirming your unsubscription.

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Help: For help at any time, reply HELP to any message, or contact us directly at (616) 317-6410

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Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Consent to receive text messages is not a condition of purchasing any goods or services.

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Cookies & Tracking

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings if you prefer.

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Your Choices

You are in control of your personal information. You can:

• Request a copy of the data we have about you
• Ask us to correct or delete your information
• Opt out of future communications

To make a request, please contact us using the information below.

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Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While no online service is ever 100% secure, we use industry-standard measures to keep your data safe.

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Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

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Updates to This Policy

We may update this policy from time to time. When we do, we’ll revise the "Effective Date" at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

West Walker Freight

logistics@westwalkerfreight.com

4665 44th St. SE, Suite A100, Kentwood, MI 49512

(616) 317-6410

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